I had the same problem
I had a legal copy and it wouldn’t let me update it I finally reformatted hard drive and now it’s working
I tried the repair install it didn’t do anything.
I order the XP sp2 CD from Microsoft and it still didn’t work that why I finally reformatted
Oh yeah I tried it with IE instead of Firefox and it still didn’t work.
I tried validating it wouldn’t let me I reformatted install the software I was using to begin with and now everything is fine.
I tried everything and since I save most all data and pictures on a different hard drive i only lost a few things.
You most likely need to re-install your complete operating system, and you should probably save your data and files on either a flash drive, or CD’s. There should be a code located on the side or the back of your computer with a Genuine Windows Code.
If running XP, you still have a copy of Internet Explorer somewhere. Use that and ONLY that to connect to the update site. It makes some assumptions regarding what it will see when you try to check for updates. I would guess that Ajax won’t do the job. IE will.
The reason maybe why your window won’t update is that your os might pirated or your software is not registered to microsoft.
Hi Dwayne… Go to microsoft download center and get the “genuine w indows validation tool”. y ou might have gotten your Explorer files corrupted, too. Reinstall if that is the case.
First re-install your operating system, making sure to back up ALL files that you want to keep and if that doesn’t work…then…
http://support.microsoft.com/common/international.aspx?rdpath=1&gprid=1173
Talk to the people that work there, they will give you the best advice overall. They deal with this kind of stuff everyday.
As for the net try going to http://www.mozilla.com/en-US/firefox/ and download that net, I prefer it actually! I hate the internet explorer bs…it seems slower to me.
Good luck!
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